Effective Date: May 24, 2025
Last Updated: May 24, 2025
This Privacy Policy describes how Orellix collects, uses, and protects your personal information when you use our website (https://orellix.com).
Information We Collect
We collect personal information such as your name, email address, shipping/billing address, and payment info (handled securely by third parties like Stripe). We also gather data like your IP address, browser type, and pages you visit using cookies.
How We Use Your Information
We use your information to:
- Process orders and payments
- Deliver products
- Communicate with you about your orders or services
- Improve our website and user experience
- Prevent fraud and ensure security
When We Share Your Data
We only share your information with:
- Payment providers (e.g., Stripe)
- Shipping carriers (e.g., Canada Post)
- Customer support systems (if applicable)
We do not sell or rent your personal data.
Cookies
We use cookies to keep you logged in, remember your preferences, and analyze traffic. You can disable cookies in your browser settings.
Your Rights
You may request access to your data, correction, deletion, or export. You may also opt out of marketing emails at any time.
Data Retention & Security
We keep your information only as long as necessary to fulfill your order or comply with legal requirements. We use SSL, password protection, and secure third-party processors.
Policy Changes
We may update this policy. Any changes will be posted on this page with a revised effective date.